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Home » News » The BOSS experience

The BOSS experience

Feb 7, 2012

The staff at BOSS are always ready to give you a pleasant experience
It’s not every service provider that always goes the extra mile for you and your company. These days all eyes seem to be on the money, and service sometimes becomes secondary.

So when you experience the service provided by BOSS Office Projects – which takes its job very seriously – you’re in for a pleasant surprise.
 
BOSS offers a comprehensive range of products and services to help get and keep your business organised, and prides itself on its customer-centric approach. BOSS helps with office moves, document storage, planning and project management. 
 
“Whenever we go to a company to help them move, we do a detailed analysis of what needs to be done. No estimating or guessing,” says BOSS’s Douglas Troxler. “BOSS really centres its business on the customer – we don’t know any other way to work.”
 
The company completes an inventory before it begins any office relocation, and provides the client with detailed questionnaires and surveys. This assists BOSS in providing its necessary and efficient service.
 
“When moving furniture and selling filing cabinets, it’s easy to forget about the client, especially because we conduct our job when no one is in the building,” adds Troxler. “But 70% of our business comes from referrals, so we must be doing something right.”
 
BOSS has seen a strong growth in its business over the years, and will be celebrating 10 years of office moves in March.
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